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Delivery Options and Returns

Please look at our assembley service if you would like me to personally deliver your item.

All of our prices include weekday delivery. All our products are delivered flat packed through our courier using their Express Service. When you purchase a log store from us our courier will contact you via e-mail the day before the delivery is due.

You the customer are responsible for the log store ounce the item has been left at your address. If you have asked for the item to be left please be aware of this.

If you have no where to leave the log store during weekdays please request weekend delivery which will need to be paid for by bank transfer.

Delivery is Monday to Friday between 8am and 6pm.

Saturday delivery is available for a extra £20 for one logstore

Free Delivery is to UK mainland excluding Scottish Highlands and all off shore islands.

Scotland northern/highlands delivery.

We can deliver to Northern Scotland and Scottish highlands but there is an extra charge please see below for current prices and relevant postcodes, delivery service is 3-4 working days.

AB31 TO 38 & 40 TO 56, FK19 TO 21, ALL IV, KW1 TO 14, PA21 TO 40 AND PH8 & 9, 15 TO 40 & 49 TO 51.

Surcharges

Small log store, standard log stores and single log stores £16.99

Single tall log stores, apex log store and all standard height double log stores £25.99

Double tall log store and all xl log stores £35.99

If your postcode is above please purchase through our website and we will send a request for If your postcode is above please purchase through our website and we will send a request for payment through paypal for the delivery surcharge.

Returns Policy

We pride ourselves on great customer satisfaction, if you have any problems or queries about your purchase please don’t hesitate to contact us .

Damage, If upon delivery your log store appears to have been damaged during transit please contact us within 24 hrs and send a photo if possible and well send out replacement parts on an express courier service.

Refunds, If for whatever reason you are not happy with your purchase please contact us within 3 days and return the log store to us.

When we have received your returned log store providing it has been returned in a resaleable condition we will refund you, refunds can take up to 5 days to process.

Sorry but we cannot accept  liabillity for loss or damage in the return post . We do not pay for return postage.

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