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Site Help, FAQs and Product Help

Our log stores are handcrafted using high-quality, UK-grown FSC-certified Redwood, kiln-dried to below 20% moisture content and pressure-treated to Hazard Class 4 levels for protection against rot and fungal attack, with a guarantee of up to 15 years.

We offer a wide range of log stores, including small, medium, large, and extra-large (up to 2 cubic meters) options, as well as slatted, triangular, and tall designs. Many can be customized with doors and shelves to suit your space and needs.

Yes, we provide free premium delivery to most of the UK mainland for all log stores and other products. A surcharge applies for deliveries to the Scottish Highlands and offshore islands. Delivery typically takes 2–3 weeks during busy periods.

Our log stores are delivered flat-packed with comprehensive photo instructions for easy self-assembly. We also offer an optional assembly service at an additional cost—please contact us at 07548 506525 to inquire.

Yes, most of our log stores can be customized with optional doors (including galvanized fixings and heavy-duty bolts) and shelves for kindling or additional storage. You can select these options during purchase or contact us for bespoke requirements.

Our log stores are designed with raised bases and slatted panels for optimal airflow to keep logs dry and seasoned. We recommend adding doors to protect against rain and a shelf for kindling storage. Ensure logs are stacked properly to maximize airflow.

All our log stores are made from pressure-treated UK Redwood and should last upto 20 years, ensuring long-lasting durability.

Store logs in a well-ventilated location, elevated off the ground (using our raised-base log stores or pallets) to prevent moisture buildup. Stack logs neatly in rows, no more than one log-length deep, to ensure good airflow and prevent rot. Season logs for up to 6 months in a sunny position before use.

We accept payments via bank transfer, Visa, most credit cards, and cash on delivery for local orders (within approximately 50 miles, depending on order value). You can select your payment method at checkout.

If you’re not satisfied with your purchase, contact us within 48 hours. Returns are accepted at your cost if the item is in resalable condition, wrapped securely with bubble wrap and strong cardboard. Refunds cover the purchase price minus postage costs and take up to 5 days to process. We do not cover return postage. Bespoke log stores are non-refundable.

If your item appears damaged upon delivery, contact us immediately by email with photos, measurements, and a description of the damage. We’ll send replacement parts promptly, though proof of receipt from the delivery driver may be required.

Delivery typically takes 1–2weeks ,during busy periods. Our courier will contact you by email  before delivery to arrange a suitable time or change the day. Weekend delivery is available at an additional cost—please inquire before purchase.

Do you make your own log stores?
Added: Yes all our log stores are uk log stores, handcrafted by myself in Berkshire.
Added: Where should i position my log store?
Added: I recommend you position your garden wood store within 30 metres of your door , this is so you do not have to walk to far and can easily get your logs in all weathers.
Added: What size log store do i need?
Added: For most households with a regular fire i recommend a Large log store or my monster log store.
Added: I have a small fire and don”t use it much can i have a small log store?
Added: Yes i would suggest a small outdoor log store would be fine.
Added: Do you  have log stores for sale in any size or bespoke?
Added: I can supply any size log store , so yes bespoke size is available, all my log stores for sale can be made to any size required.